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Punchlist Manager helps McCall Homes boost customer satisfaction to 97%

Like every thriving business, McCall Homes faced growing pains. When they implemented Punchlist Manager to manage their warranty department, they improved customer satisfaction from 80% to 97%,…

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The Repair Team Uses Xactimate to Improve Customer Care in Australia

Today’s technology allows restoration firms to devote more quality time with their customers. This short video shares how Melbourne-based TheRepairTeam uses Xactimate to scope and estimate work…

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CIS Group Anticipates Client Needs with Xactware Suite of Tools

Serving all of Texas, CIS Group has relied on the Xactware suite of products for over 20 years to ensure consistency and efficiency in delivering top-notch claims service to both policyholders and…

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Level Creek Grows 300% Using Restoration Manager

When the “polar vortex” of 2014 hit the region around Buford, Georgia, Level Creek Property Restoration needed to ramp up its operations to handle the influx of claims. But keeping track…

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Pilot Catastrophe Services uses Xactware tools to handle flood claims.

Pilot Catastrophe Service uses Xactimate tools and XactAnalysis reporting to handle flood claims, sketch complex layouts, and comply with NFIP standards. Learn why they’ve chosen Xactware tools…

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