The new ClaimXperience from Xactware allows an adjuster to collaborate with the policyholder from the claims office.  The adjuster connects with the policyholder’s mobile device through ClaimXperience.  The policyholder uses the device’s camera to stream live video of the damaged areas.

Photos that document key damage can also be added.  The adjuster can see the room and the damage and make an assessment of the needed repairs.  All information is automatically added to the claims file.

In a fraction of the time it takes for an on-site visit, ClaimXperience helps the adjuster scope, estimate, and settle a loss.