02:52

Worley Delivers Fast, Effective Claims Service

Headquartered in Hammond, Louisiana, Worley Catastrophe Response prides itself on being able to handle any disaster, from hurricanes and hailstorms to fires and floods. But in the event of a major catastrophe, Worley may need to deploy hundreds of adjusters to handle tens of thousands of claims. Managing a team of that size can be challenging. That’s why Worley uses Xactware’s suit of claims technology, which includes Xactimate, XactAnalysis, and XactAnalysis Quality Review…

05:03

Insurer Shortens Cycle Times with Xactware Solutions

Delivering lightning fast claims service is critical to retaining customers. It also fulfills the promise insurers make to homeowners when they sign an insurance policy. Georgia Farm Bureau, the largest domicile insurance company in the state of Georgia, has created a proactive, efficient claims workflow based on Xactware’s suite of claims technology that shortens cycle times, from first notice of loss to final settlement. Through the use of Xactware solutions, Georgia Farm Bureau has…

02:57

Louisiana Citizens Transforms Catastrophe Claims Handling

When catastrophe strikes, insurance carriers must be prepared to handle the flood of claims quickly and thoroughly. After its experience with Hurricane Katrina in 2005, Louisiana Citizens Property Insurance set out to transform its claims-handling approach to inspect losses more consistently, improve communication with outside vendors, and monitor claims progress more effectively. By fully integrating Xactware products and services, Louisiana Citizens was able to achieve all these goals and…

02:55

Homeland Streamlines Cost Estimation with XactPRM

‪https://www.xactware.com — Becoming a trusted advisor is the pinnacle of the field servicing industry. Clients need assurance that vendor bids are consistent and appropriate for the work required to get assets back on the market. Homeland Field Services has improved the consistency of its repair bids and increased its bid approval rate by using Xactware’s property preservation and repair estimating solution, XactPRM. XactPRM is an online solution designed to help professionals…

04:22

Xactware Bridges Gap between Insurer and Vendor

Efficiently handling homeowner claims requires intense coordination between the insurance carriers who cover the structures and independent adjusters who inspect the damage. A seamless response plan is especially critical in the aftermath of a catastrophe when tens of thousands of policyholders are in need of prompt service. Louisiana Citizens Property Insurance and Worley Catastrophe Response have created an effective catastrophe response plan by taking advantage of Xactware’s suite of…

03:48

O'Donnell Brothers Saves 25 Percent on Pack-out Labor Costs

At any given time, O’Donnell Brothers Professional Furniture Restoration Service must track hundreds of thousands of household items stored in its warehouse. To keep tabs on these items, as well as to streamline the contents restoration process, O’Donnell Brothers counts on Xactware’s pack-out solution, ContentsTrack™. Available for online and mobile platforms, ContentsTrack helps O’Donnell Brothers record, categorize, and track personal property throughout the…

04:43

Eberl Claims Service Improves Efficiency by 20 Percent with XactAnalysis

In 2011, Eberl Claims Service finally had enough. For five years, the nationwide provider of claims adjusting services used two claims systems to handle the property, liability, and auto claims it received from insurance carriers. Operating on multiple systems caused bottlenecks in the claims process and significantly limited the company’s ability to monitor claims and report on performance. By moving all of its claims into XactAnalysis, Eberl achieved a 20-percent increase in efficiency…